Your privacy is our priority. Find out how Million8 collects, processes, and protects your personal data as a member of our platform.
Six data protection principles we practise every day to keep your personal information safe with us.
All data transmitted between your device and million8 servers is protected by industry-standard 256-bit SSL encryption. Your account information, passwords, and payment details remain inaccessible to third parties.
Member personal data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised personnel may access this information for legitimate operational purposes.
Million8 has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent. Your data belongs to you — not to us as a business commodity.
You have the right to access, amend, or request deletion of your personal data at any time. Simply submit your request via our support email and we will process it within 7 working days.
Our Privacy Policy is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every aspect of our data handling meets all applicable local legal requirements.
In the event of any security incident involving your data, we will notify you within 72 hours and take immediate action to contain the issue and protect your account.
Million8 takes the privacy of every member seriously. We recognise that your trust is our most valuable asset, and we are committed to handling your personal data your data with care, responsibility, and security. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and transparently outlines our data handling practices.
This policy applies to all users of the Million8 platform, including registered members, website visitors, and anyone who interacts with our services through any channel. We encourage you to read this policy carefully and to contact us should you have any questions or concerns.
We collect various types of personal data depending on how you interact with the million8 platform. In general, the data we collect includes the following:
Data you provide directly:
Automatically collected data:
Transaction data:
The personal data we collect is used solely for legitimate purposes necessary to operate the million8 platform. The primary purposes for which your data is used are as follows:
We will not use your personal data for any other purpose without your prior consent, except as required under applicable Malaysian law.
Million8 does not sell or transfer your personal data to third parties for marketing purposes. However, we may share your data in the following limited circumstances:
All third parties with whom we share data are required to uphold data protection standards equivalent to our own and may only use that data for the permitted purposes.
The Million8 platform uses cookies and similar tracking technologies to enhance your experience. We use several types of cookies:
You can manage or disable non-essential cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and usability of our platform.
We implement comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required under Malaysian law. Generally:
| Data Types | Retention Period |
|---|---|
| Active account data | Throughout active account + 7 years after closure |
| Financial transaction records | 7 years (AML & tax requirements) |
| Activity & session logs | 12 months from the date of activity |
| Identity verification (KYC) documents | 5 years after account closure |
| Customer support communication data. | 3 years from the date of interaction |
| Non-essential cookie data | Up to 13 months or until deactivated |
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures.
As a million8 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. Click each section to learn more:
The million8 platform is strictly prohibited for individuals under 18 years of age. We do not knowingly collect or process personal data from minors. If you believe a child has registered an account on our platform, please contact us immediately via support@million8.my and we will take immediate action to close the account and delete all associated data.
Million8 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated to you via your registered email address or through a prominent notice on our website at least 14 days before the changes take effect.
The date of the latest update is always displayed at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our Data Protection Officer:
You may also refer to the FAQ us for answers to frequently asked questions about privacy and account security.
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